The Delivery “Gig Economy” is a Hellhole

And not just for those who work in it…

Matthew Woodall
5 min readMar 31, 2023
Photo by Marques Thomas on Unsplash

Let’s be honest — the delivery gig economy truly is a hellhole for the people who work in it. No minimum wage, no regulations, no safety net at all — the fact that we’ve even considered this (much less adopted it) shows just how far we’ve sunk as a society that supposedly cares about each other.

I’ve definitely made use of it — SkiptheDishes and DoorDash have fed me often…and two bouts of the flu in the past six months meant that I could use these services to make sure I got a healthy meal when I was coughing up a lung.

I always try to tip when I use these services — hoping that my tip goes to the driver and not to some nebulous corporate account somewhere. I’m lucky enough to be able to afford this every so often, so I try to make sure I can support the driver as much as the restaurant.

A couple of recent experiences have left me soured on the whole gig economy thing — and not just as a consumer.

In fact, I’ve gone so far as to delete an app and remove my account from their platform after continual problems with them.

I will be hard-pressed to use these services as a consumer, and I don’t think that any reputable company owner should use these — especially when they’re representing…